Disclaimer: Our customers are very important to us and we want to provide the best service and products possible. Fabric orders are considered "custom" orders, and cannot be returned or refunded once cut. Fabric Depot has multiple steps in place to ensure the correct item is recieved by the customer. Our quality control includes (but is not limited to): multi-step process of verifing orders via phone and email with customer prior to cutting, multiple people checking fabric for manufacturer defects as it is cut, multiple people verifying order as it is packaged, and using tracked and insured shipping.
We try to ensure accurate pricing and product availability on the website but errors may occur. Customers will be notified at the time of order placement if an error or price change has occurred.
Fabric Depot also will NOT accept liability for damage to fabrics or personal injury due to use or misuse of any of our products. This includes tricot fabrics used in aerial silks performances and for yoga hammocks. The use of 40 denier nylon tricot for these endeavors is common practice, but these activities are prone to causing fabric abrasions and "burn" marks from friction. This is NOT a manufacturer defect. See Nylon Tricot Page for further information.